FAQ

Webster interior 2_optHere at Top Dog Painting, customer satisfaction is our #1 priority, which means we are here to help. We strive to maintain a hassle-free experience and to keep our clients happy. There are many questions and concerns our clients may have prior to the start of a new job. Below you will find the answers to some commonly asked questions. If you have a question that has not been addressed here, please feel free to call us at 1-800-942-2711 or send us an e-mail.

What type of paint does Top Dog use? Can I choose the brand of paint used?
We use only top quality paint for our projects, such as Benjamin Moore and Sherwin Williams. We are open to other options depending on customer’s needs.

How do I request an estimate?
Just call Top Dog Painting at 1-800-942-2711 with your name, phone number, brief description of work needed and the most convenient time to meet you. We will send someone to your home or site to give a free estimate.

Will you travel to areas outside of Central Massachusetts?
In most instances, our crew will travel at least one hour from our office location. If you are over an hour outside of Central Massachusetts area – chances are we can accommodate you. Please call us to see if we are servicing your area.

Will I have to fill in the cracks or holes in my walls before Top Dog arrives to paint?
No, please leave all the work to Top Dog Painting! Our crew will arrive fully equipped to complete your project from prep to finish. We strive to keep the customer’s experience simple and hassle-free.

Can Top Dog provide references?
Yes! We are more than happy to provide our clients with our highly credible references.

Is Top Dog Painting insured?
Yes! Top Dog Painting and all of our employees are fully insured and registered in the state of Massachusetts.

Besides painting, what other services do you provide?
For an extensive list of our interior and exterior custom work, please visit our services page. We do wall and ceiling repairs, wallpaper removal, drywall repair, deck staining, pressure washing, light carpentry, and much more!

Will I have to protect my flooring and nearby furniture prior to the arrival of Top Dog?
No. Top Dog painters come fully equipped for every job. Floors, furniture, valuables and precious items will be protected, moved, and extremely cared for. Upon completion we will move all items back to their original place, remove all tarps and clean up. Our Top Dog professionals leave things exactly how we find them.

How do your professionals come up with a price estimate?
There are a few factors involved in our price estimations and include paint surface area, attention to detail and the amount of time required.